Service models / Resource pricing
Three ways to balance automation, information, and personal assistance. Choose the service model that fits how you use the Internet Department.
People at the center.
For businesses that value personal assistance and hands-on account support.
Built around automation.
For businesses that rely on frequent API calls and streamlined digital workflows.
Keep information moving.
For businesses that move larger volumes of data across connected operations.
Rates shown are relative comparisons across the three service models. Dollar rates and usage allowances have not yet been set.
At a glance
Each service model has one lowest rate, one moderate rate, and one highest rate. Your overall cost depends on the resources your business uses.
| Resource | Classical | Modern | Metropolitan |
|---|---|---|---|
| ProcessorAPI calls | Moderate rate | Lowest rate | Highest rate |
| CapacityData transfer | Highest rate | Moderate rate | Lowest rate |
| EnergyStaff time | Lowest rate | Highest rate | Moderate rate |
Resource cost is calculated from API calls, data transferred, and staff minutes used, multiplied by the applicable rates for your service model.
Classical, Modern, and Metropolitan determine your resource pricing profile. Gold, Platinum, and Diamond determine the business capabilities included in your service.